Terms & Conditions

Ravir formulations Limited owns and operates this website, and is located at Auckland, New Zealand.

Acceptance of Terms

When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order.

Contract, Payment and Delivery all within New Zealand.

Orders will only be accepted by Ravir, New Zealand and payment is to be made in NZ currency. Any contract arising from this site is governed by the laws of New Zealand.

Product Availability

Product may be added to or removed from the site from time to time. From time to time products described on the site may not be available. While Ravir does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

Orders, Price and Payment

Products may be ordered by following the instructions on the catalogue pages of this site. All prices quoted on your order include Goods and Services Tax. Prices may increase or decrease from time to time. Delivery charges within mainland North Island and South Island New Zealand will be calculated for each order and shown as a separate item before you choose to enter your payment details and send the order to be processed. Delivery will be by courier chosen by Ravir. If Ravir is unable to deliver any items, any deposited money will be returned in full including any relevant delivery charges.

Title and Risk

Your order is not binding until accepted by Ravir. Goods dispatched at purchaser’s risk.  We may deliver each item ordered separately if we choose for supply or other reasons. If this is the case you will not incur any extra delivery cost.

Cancellation and Product Return

You may cancel this order without charge at any time up to the dispatch of goods to your address. Any charge will be credited.

You may return the goods if they are faulty or damaged, or where the goods delivered are not those you ordered. You must return the goods in their original condition and packaging and they must be received by us within 10 days of receipt of purchase. You may choose to have the goods replaced without further charge, or your deposit will be returned with the cost of the goods including the cost of handling and delivery. All goods returned must be in original condition and packaging and include all accessories and the invoice or delivery docket. All goods except faulty goods must be unopened.

Warranties

Ravir gives no express guarantees unless they are in writing. Ravir will repair or replace any goods which fail to comply with any guarantee contained in the Consumer Guarantees Act 1993. Nothing on this site is to be construed as a recommendation to use any particular product.

Limitation of Liability

Ravir is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use, or the inability to use, the material on this site.